FAQs

The browser acts unexpectedly from time to time. Do you have any suggestions?

2019-02-26T23:37:34+00:00

Menawat™ Teams operates solely in a browser, with no additional software installed on your machine.  We recommend:

  • Closing the browser when you finish your work. This empties the browser cache. Prolonged use in the same session can confuse a browser’s cache over time.
  • Regularly installing all system updates for your computer. Non-updated systems are not only a security risk, but they can also lead to problems in browser operation.
The browser acts unexpectedly from time to time. Do you have any suggestions? 2019-02-26T23:37:34+00:00

Can I link a document in one workspace to a document in another workspace?

2018-04-29T15:13:44+00:00

Not directly due to cybersecurity compliance. However, other approaches include: Upload a copy of the file into the other workspace. Create an internal document that describes the information contained in the other workspace. Add the information about the other workspace in an item’s description. Post the information in a comment describing the other workspace/document.

Can I link a document in one workspace to a document in another workspace? 2018-04-29T15:13:44+00:00

Why can’t I view or edit a Microsoft Office or other type of file directly in the software?

2018-04-29T15:12:04+00:00

There are many proprietary file types that require licenses from the respective software providers. Assuming an organization has the required licenses, the central issue is cybersecurity standards compliance. Opening an external file typically sends unknown information to a third party. You may not know what information is sent, where it goes, where it is stored, or how it might be used. These are all cybersecurity threats. We understand it is desirable to be able to edit external files directly in our software. Thus, we are constantly exploring ways to integrate this functionality in a safe and secure way.

Why can’t I view or edit a Microsoft Office or other type of file directly in the software? 2018-04-29T15:12:04+00:00

How do I view an external document without downloading it?

2018-04-29T15:11:35+00:00

You can view any HTML 5 web standard document type directly in the browser including PDF, MP4, JPG and PNG files. Click on the View version button, which opens the file in the browser. These types of files are not stored on your computer when viewed—unless you specifically choose to download them. They “disappear” when the browser session ends.

How do I view an external document without downloading it? 2018-04-29T15:11:35+00:00

What happens with my organization’s email when using Menawat™ Teams?

2019-02-26T23:38:56+00:00

We find that the use of traditional email drops significantly as people transition into the software. Comments and messages are communicated directly within relevant workspaces and linked to specific workspace elements. Thus, communications are always organized in the workflow context, easy to find and secure.

What happens with my organization’s email when using Menawat™ Teams? 2019-02-26T23:38:56+00:00
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