Why can’t I view or edit a Microsoft Office or other type of file directly in the software?

There are many proprietary file types that require licenses from the respective software providers. Assuming an organization has the required licenses, the central issue is cybersecurity standards compliance. Opening an external file typically sends unknown information to a third party. You may not know what information is sent, where it goes, where it is stored, or how it might be used. These are all cybersecurity threats. We understand it is desirable to be able to edit external files directly in our software. Thus, we are constantly exploring ways to integrate this functionality in a safe and secure way.